Acceptable Use Policy

Last updated: 02/11/2026

This policy is issued by ElVivia Group Limited, a company registered in England and Wales under company number 17550774, registered office 9 Chapel Place, 2nd Floor, London EC2A 3DQ, United Kingdom, which operates Animator Hub ("we", "us").

This Acceptable Use Policy is part of our Terms and Conditions. It applies to everyone who visits or uses Animator Hub, including its AI companions, its Discord community and any content made with it. If you do not agree to it, do not use the platform.

1. Who may use Animator Hub

• You must be at least 18 years old, and old enough to view adult content where you live
• You must complete any age check we ask for. You must not use a VPN, proxy, another person's details or any other means to avoid an age check or a restriction that applies where you are
• You must not use Animator Hub where adult content is illegal for you
• You may hold one account, and you must not use another person's account or let anyone else use yours

2. Prohibited content

You must not create, upload, request, store or share:

• Any content that depicts or suggests a minor in a sexual, violent or exploitative context, including characters who are minors in their source material and adults presented as children
• Child sexual abuse material of any kind
• Sexual or nude depictions of a real, identifiable person without that person's consent, including public figures
• A photograph or video of any real person without that person's consent, or of anyone under 18
• Sexual content involving an animal
• Sexual content combined with killing, death or a corpse
• Explicit depictions of rape or sexual assault
• Content that promotes or depicts human trafficking, sexual servitude or forced labour approvingly or as advertising
• Content that is otherwise illegal where you are or in the United Kingdom, including terrorist content and content that infringes another person's rights

The full list and its explanation are in the Content Policy.

3. Prohibited conduct

You must not:

• Try to get around our safety checks, for example with misspellings, coded words, other languages or split requests, or help anyone else do so
• Use content from Animator Hub to deceive, defraud, harass, threaten, blackmail or impersonate anyone, including sextortion and fake evidence
• Advertise, recruit for or arrange commercial sexual services, or pass contact details for them
• Create several accounts, or use data centre networks or disposable email addresses, to collect free credits or promotions more than once
• Buy, sell, rent or transfer accounts or credits, or offer generation as a resale service, without our written agreement
• Use stolen or unauthorised cards or wallets, or make a chargeback for a purchase you made and used
• Scrape, crawl, copy at scale or automate access to the platform, or call our servers other than through our apps, unless we have agreed it in writing
• Probe, attack, overload or disrupt the platform or other users, or try to reach data that is not yours
• Upload malware or anything designed to harm a device or system
• Abuse our team, our community or other members

4. Your responsibility

You are responsible for everything created under your account and for what you do with it after you download it. Content you take off the platform is outside our control. Do not share content of a real person without that person's consent, and do not present AI generated content as real.

5. How we enforce this policy

We screen prompts, uploads and outputs automatically and review flags and reports by hand, as set out in our Content Monitoring Policy and Procedures. If you break this policy we may remove content, refuse a request, warn you, freeze or close your account without refund of unused credits, withhold affiliate commission, and report you to the authorities. We act at once and without notice where a minor, a real person's safety or the law is involved.

6. Reporting and appeals

Report a breach with the report button on any item, through the report form at /report, or by writing to support@animatorhub.ai. No account is needed. If you disagree with a decision we made about your account or content, you can appeal as set out in the Content Policy.

7. Changes

We may update this policy as the platform and the law change. The date at the top shows the latest version. Continuing to use Animator Hub after a change means you accept it.